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Guide · Studio settings

Waiver

Ask members to sign your waiver before they book

Help centerGuidesWaiver

What this page is for

Publish your studio's waiver and members sign it once, before their first booking. Moveya keeps the exact text each person agreed to, so you can show your insurer who signed what and when.

Who it's for
Studio managers
Plan
Every plan
Section
Studio settings

Before you start

  • Have your own waiver wording ready, or start from the UK template Moveya fills in for you.
  • Ask your insurer or a solicitor to check the wording. Moveya does not give legal advice.

Step by step

  1. 1

    Open Waiver

    Choose Waiver in the sidebar, or Settings then Waiver in the app.

  2. 2

    Edit the text

    Change the title and text to match your studio. Leave a blank line between paragraphs. Tap Save draft to keep your changes without members seeing them.

    • Do not ask health questions in the waiver. Ask members to tell the instructor about injuries instead.
    • Use Preview as member to see exactly what members will read.
  3. 3

    Publish

    Tap Publish. Each publish creates a new version, and versions people have signed never change.

  4. 4

    Turn the waiver on

    Switch on Require a waiver before booking. From then on, members who have not signed see the waiver when they book a class, event, or court, in Moveya, your app, and your website widget.

  5. 5

    Choose whether to ask for a drawn signature

    A typed full name and a tick box already count as a signature. Switch on Ask for a drawn signature if your insurer wants members to sign with a finger or mouse too.

  6. 6

    Check who has signed

    Each member card on the Roster shows Signed, Needs to sign again, or Not signed. Tap View waiver to see the exact text and download a PDF.

  7. 7

    Record a paper waiver

    If someone signs on paper at the front desk, tap Record paper waiver on their roster card, check the name and date, and attach a photo of the form if you have one.

Common questions

What happens to existing signatures when I change the text?

When you publish changes you choose. Sign again asks everyone to sign the new version at their next booking. Small fix keeps existing signatures valid, for typos and formatting.

Does the waiver affect bookings people already made?

No. The waiver is only checked when a new booking is made. Existing bookings and waitlist places that turn into bookings carry on as normal.

Can I switch the waiver off?

Yes. Switch off Require a waiver before booking. Every version and signature is kept, so you can switch it back on later.

What happens when a member deletes their account?

Their IP address and device details are removed and the record is no longer linked to their account. The typed name, version, and date are kept for three years for your insurance, then deleted.

Related guides

RosterSee who's booked into each classStudio ProfileSet up your public studio pageWebsite widgetsTake bookings on your own website

Ready to try it?

https://moveya.io/studio/waiver

Open Waiver