What this page is for
Billing is where you change your Moveya plan, update payment details, add optional extras and view subscription invoices. It is also where you connect Stripe so member payments are paid out to your bank.
- Who it's for
- Studio managers
- Plan
- Every plan
- Section
- Studio settings
Before you start
- A debit or credit card if you are starting a paid plan.
- Your business and bank details for Stripe if you have not set up payouts yet.
Step by step
Open Billing
Choose Billing in the sidebar. The Subscription card shows your current plan, such as Free Plan, Pro Plan or Trial, with your renewal or end date.
Move from Free to Pro
Tap Upgrade to Pro to compare plans in Choose your plan, then tap Upgrade to Pro again. Check Total due today, use Add code if you have a promo code, and confirm to subscribe. If you need a custom setup, tap Contact us instead.
Update your payment details
Tap Manage to see your current plan, renewal date, payment method and billing email. Tap Open Stripe Billing Portal to change your card or billing details, then refresh the Billing page to see your changes.
Cancel or reactivate your plan
Tap Contact to cancel to email the Moveya team. Cancelling needs one full calendar month's written notice, so a request in September ends your plan on 31 October. While the status shows Cancelling, tap Reactivate and then Yes, reactivate to keep your plan.
Set up payouts with Stripe
In the Studio Payouts card, tap Set up payouts, or Continue setup if you have started, and complete Stripe's questions. Once Charges and Payouts are both on, use Refresh status to update the card or Open Stripe to view your Stripe account.
Add optional extras
On Pro, tap Explore add-ons to jump to Add-ons. These are billed together with your subscription.
- Branded app: your own member app. Tap Send request to start, and Moveya guides you through the next steps.
- SMS & WhatsApp: text and WhatsApp messaging to members.
Find your invoices
Scroll to Subscription billing to see your next billing date, update your payment method with Update, and search past invoices. This list only covers your Moveya subscription, not class booking payments.
Common questions
What is the difference between my subscription and Studio Payouts?
Your subscription is what you pay Moveya for your plan. Studio Payouts is your Stripe account, which sends the money members pay for bookings to your bank. They are set up and billed separately.
What happens if a subscription payment fails?
Your plan shows Past Due and you have a grace period to pay. If the invoice is still unpaid after that, your studio becomes inactive: it is hidden from members and new bookings are blocked until the outstanding invoice is paid.
What changes if my studio moves to the Free plan?
Free includes one active location and up to 3 active staff who can be assigned to classes. If you have more, you will be asked to choose your default location and your active staff, then tap Confirm and lock. Everyone else stays on your team.
How often am I paid?
The Studio Payouts card shows your schedule, which is normally Bank payouts: Weekly (Mondays). Stripe verification can take from a few minutes to one or two business days, and Stripe emails you when your account is ready.
Can I change my plan in the app?
No. Changing your plan, updating payment details and cancelling are done on the website. The app shows your plan status and lets you set up Stripe payouts.
Related guides
Ready to try it?
https://moveya.io/studio/billing